So, you’re contemplating becoming a member of the OnPoint Nutrition family! We’re so blissful that you just wish to study extra about changing into a shopper and bettering your well being.
Getting began on a nutrition counseling program can really feel daunting at first, however take a look at you – you’ve already taken step one by studying this text. First steps ought to all the time be applauded.
There are a number of extra steps to take after this one, however I’m right here to map all of it out for you in an simply digestible format that can hopefully alleviate any confusion through the strategy of attempting to resolve whether or not or to not make us a part of your group.
OnPoint Vitamin has efficiently helped over 3,000 people transform their health, and that quantity is rising by the day. Inserting your belief in our group {of professional} nutrition coaches and registered dietitians means you’re making your well being a precedence, and you need to really feel happy with that.
Now let’s get to it. When you’re questioning the best way to get began with OnPoint Vitamin, I’m about to provide the inside scoop. This text will break down what the method and timeline appear like, and what you may anticipate alongside the way in which. We wish to ensure you really feel supported and knowledgeable all through so that you just’re as certain as we’re that that is the suitable match.
I hope it helps you’re feeling extra empowered and assured in your choice to work with us and stay your greatest life.
Getting Began With Vitamin Counseling at OnPoint Vitamin
Kudos to you; you’ve already made the primary two crucial choices towards optimizing your well being – you’ve begun to think about personalized nutrition counseling and also you’re studying this text to discover ways to get began. You’re already crushing it!
You will need to us that the method of beginning along with your nutrition coach or registered dietitian is seamless and simple. We do our greatest to ensure you are supported, inspired, and provided empathy and compassion proper from the beginning.
There are a number of extra steps you’ll need to take after studying this text that can get you able to go, and the order and timeline during which they happen are vital to notice in order that there are not any delays and you’re clear for takeoff.
Step #1: Schedule Your Free Session
After you’ve perused the web site and gotten higher acclimated with our philosophy, programs, and team, the method begins with scheduling your free consultation. While you go to our web site, you’ll see inexperienced buttons on the homepage that say “Schedule Your Seek the advice of”. Click on on one in all these to enter your data and be taken to the subsequent web page the place you may view a brief welcome video from Leah and Gabby, our Consult Team.
After you watch the video that describes what your free seek the advice of will appear like in additional element, you may resolve in case you’re prepared to maneuver ahead by getting on the session schedule or ask questions through our inquiry kind. It’s okay in case you’re not feeling prepared at this level! We’re right here to deal with any questions or considerations you may nonetheless be feeling.
When you resolve to schedule a session, you’ll be dropped at a display with a calendar of dates and instances that you may select from. When you’re booked, you’ll obtain a few e mail and textual content reminders previous to your seek the advice of to assist get you organized and excited!
When you resolve you’d somewhat ask some further questions first, you may click on on the “Get In Contact” button and be taken to a kind the place you present your contact data and a private message to us. We all know what it’s like looking for a program that can be just right for you, and we wish to ensure you get all of your questions answered earlier than you’re taking the leap! No query is just too large or too small.
The most effective half? If you wish to know earlier than you schedule a seek the advice of whether or not or not your health insurance will cover some of the cost, we will run an insurance coverage eligibility test for you first. This takes all of the apprehension and guesswork out of issues if price is a hurdle or concern for you.
Step #2 Free Session Or Inquiry Response
Free Session
What you selected throughout the 1st step will in the end dictate what occurs in step two. When you schedule your seek the advice of with us, right here’s what that can appear like and what we’ll overview:
- Well being and wellness objectives
- Way of life and consuming habits
- Meals allergy symptoms or sensitivities
- Motion and exercise ranges
If there’s anything of significance that you just really feel you’d prefer to share with us in your seek the advice of, we’re all ears! We create an empathetic and compassionate setting so that you can inform your story, and we’re genuinely rooting for you.
When you’re able to get began, our seek the advice of group can match you with a nutrition coach or registered dietitian through the name and get you on their calendar tentatively; you aren’t dedicated to something till we obtain cost. Most of our group can take new purchasers about two weeks after the preliminary session.
We will even must know what program you are interested in in order that we will be sure that the frequency of classes in that program is accounted for in your diet coach or registered dietitian’s calendar.
All the session session notes which might be taken throughout this 30-minute name are saved in a safe folder and shared along with your diet coach or dietitian in order that they’ll use this data to start out building your plan.
Inquiry Course of
When you’ve opted out of scheduling a seek the advice of simply but since you wish to study extra or see what your insurance coverage will cowl, we fully perceive. After submitting a query through our “Get In Contact” kind, Gabby from the seek the advice of group will attain out through e mail to reply your query or get you the data you want earlier than transferring to the subsequent step.
Perhaps you determined you needed to test your insurance coverage first to see if any protection is obtainable to offset the out-of-pocket price. Our group will maintain calling your insurance coverage supplier through our eligibility test, the place we’ll be given data in your plan-specific advantages.
We’ll attain out as soon as we get your eligibility test outcomes to share the information with you, and at that time, you’ll have the choice to schedule your seek the advice of to study extra about our applications now that you’ve a greater thought of insurance coverage protection and funds.
Step #3 Session Observe-Up
As soon as your session is over, Leah or Gabby will follow-up through e mail with extra details about the gadgets our group might want to transfer you ahead within the course of. That is the place the method might be totally different for various folks relying on the way you’ll be paying in your program.
Out Of Pocket Fee
If you live in a state where OnPoint is not licensed to submit insurance claims, we would require out-of-pocket payment so as to proceed. If in case you have chosen the Academy or Concierge programs, we provide the choice to make your funds in two separate installments. The Necessities program doesn’t supply cost installments. Your follow-up e mail will comprise a hyperlink for cost and a hyperlink to submit your medical historical past. Each of these things have to be returned collectively to maneuver to the ultimate step within the course of.
Well being Insurance coverage Protection
When you reside in a state the place OnPoint is licensed to submit insurance coverage claims and want to do an eligibility test, we’ll present a hyperlink to submit your insurance coverage data. As soon as your insurance coverage data is collected by our Medical Billing Specialist, we’ll work on getting you a solution out of your supplier on whether or not or not they’ll supply protection, and what that protection is. This sometimes takes anyplace from 5-7 days.
As soon as we obtain the outcomes of your eligibility test, we’ll ship over one other e mail with these outcomes, and a coupon code to make use of through the checkout course of to use the insurance coverage protection quantity to your whole price. If there’s an impressive out-of-pocket steadiness, you’ll be prompted to pay that in this time.
Regardless of which route you’re taking, we require the overall cost to be submitted no later than the Wednesday previous to your kickoff session in order that your diet coach or dietitian has all the data they should get began in your plan.
Step #4 Vitamin Coach Outreach Or Extra Observe-Up
So that you’ve chosen your program, submitted your cost, and given us your medical historical past varieties. You might be formally in your manner! As soon as all of these things are submitted and arranged in your safe folder, your diet coach can start working in your materials and plan.
Anyplace from 48 to 24 hours earlier than your kickoff session, your diet coach or registered dietitian will attain out through e mail to get you began. This e mail will comprise your login data for our member portal and food-logging app and your meal planning information. This stuff might be additional mentioned throughout your kickoff name a few days later when you have questions on any of them.
At this level, it’s a terrific thought to go to our member portal to make certain your login data works, and get set up on our app as properly. When you haven’t already visited our web site’s “Meet The Team” part to study extra about your diet coach or registered dietitian, now is an efficient time to try this as properly.
If for any cause cost and medical historical past are usually not submitted by the approaching due date, our seek the advice of group will attain out with some light reminders to get issues settled in order that we don’t need to push off your kickoff session. We respect you making these things a precedence and getting them submitted on time!
It’s Your Time To Shine
You’ve made it! I hope the above data offered some much-needed perception into what getting began with OnPoint Vitamin will appear like. We’re actually so excited to work with you in your diet objectives.
Please don’t hesitate to succeed in out to us with any further questions that this text might not have answered. We’re all the time blissful to assist, and wish you to really feel assured that you just’re making one of the best choice.
We want you all one of the best all through this course of and are so excited to listen to about your progress alongside the way in which! You’ve put your well being and wellness first, and we all know you gained’t remorse it.
