With access to my records, I took my business elsewhere – The Health Care Blog

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By EPATIENT DAVE DEBRONKART

Not our typical headshot however it’s Dave!

I had a pores and skin most cancers recognized in November. It’s my third, and I researched the final one closely, so I knew what I wished (Mohs on the nostril). However the hospital that did the prognosis insisted I wait and have a seek the advice of go to in January, and *then* they’d let me schedule the process, in all probability in March.

I mentioned I do know what therapy I would like – can’t I schedule the surgical procedure now? They mentioned, “That’s not how we do it.”

So I went dwelling and referred to as round. Beth Israel Deaconess Medical Center mentioned if I may get them the data they might ebook me for January, proper then and there.

How lengthy did it take me to get them the info? quarter-hour. I went again to the primary place’s portal and downloaded my go to be aware and pathology report and emailed all of it to BIDMC. An hour after I dialed the cellphone I had the appointment I wished.

Affected person energy. I took my data – and my enterprise – elsewhere.

That is after all a nightmare for suppliers who assume they’ll lock us in. And it’s a dream come true for suppliers who’ve been longing to win us away by offering higher service.

(I might have had the surgical procedure prior to now, inside January, however COVID struck so we postponed.)

Medical file entry is empowering! Thanks to those that labored so lengthy and laborious to create these insurance policies!

It’s additionally nice information for suppliers who’re making an attempt laborious to be #patientcentric: now we will simply reward them with our enterprise!

It’ll be even higher within the coming years as a result of knowledge #interoperability through FHIR will let apps and hospitals go GET the info … or, even higher, let customers already have their knowledge in their very own app, to do something they need with it. True affected person autonomy.

Dave deBronkart is a affected person activist, speaker and creator. This was initially revealed on his LinkedIn web page

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